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Shipping Policy
• When your payment is successful, the items you ordered will be shipped out in 1-3 business day:
o By Hong Kong e-Express Service (with REG.) to United States. Item(s) will be taken 7 to 14 working days to reach recipients.
o By Air Registered Mail to other countries not mentioned in Hong Kong e-Express Service. Item(s) will be taken 5 to 14 working days to reach recipients based on destination.
o By SpeedPost/DHL/UPS, for urgent purpose your item will be taken 1 to 4 working days to reach recipients NORMALLY. Please leave note for your request in PayPal. We are NOT responsible for any loss if the item(s) cannot arrive in 4 days.
• If item(s) is out of stock, you ordered will be shipped out in 3-7 business day.
• Please place order only if you agree with the shipping time and all the terms below and wait for your item(s) with patience.
• We are NOT responsible for any failure delivery caused by the policy of different custom. Any tax and custom duty you should be considered before order the item.
• Shipping method can be changed without further advice.
Payment and Return Policy
• We accept PayPal only.
• Payment must be received in 5 business days. Please leave note for your special requests (e.g. colors or size or even special shipping method) in PayPal when you pay the order.
• Any special request cannot be accepted after 24 hours of payment, because most of orders will be processed instantly and same day dispatched.
• If the item is defect when you receive it, please return it within 14 days for a replacement or money back. But the items must be back in factory condition.
• 1. Please email [email protected] to request a refund.
2. Mail your returned item to our address provided in email.
3. BUYER have to pay return shipping.
Contact us
• If you have any questions, please feel free to email us and we will reply you ASAP. If no response within 24 Hours, please check the spam of mail box or kindly re-send it to us.
• We greatly appreciate your POSITIVE feedback. Please do NOT leave negative or neutral feedback without any contact. If you haven’t received item in 30 days, please contact us and we will arrange refund.
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